Privacy Policy

1. Introduction

At IsSiteDown.co ("we," "our," or "us"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit IsSiteDown.co and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this Privacy Policy.

2. Definitions

For the purposes of this Privacy Policy:

• Service refers to the IsSiteDown.co website.
• Personal Data means information that relates to an identified or identifiable individual.
• Usage Data refers to data collected automatically that is generated by the use of the Service.
• Cookies are small files stored on your device by a website, containing details of your browsing history.
• Device means any device that can access the Service such as a computer, mobile phone, or tablet.
• Service Provider means any person or entity that processes data on behalf of IsSiteDown.co.

3. Information We Collect

We collect several types of information from and about users of our website, including:

3.1 Information You Provide

When you use our service to check website status, we collect the websites you search for. We do not require you to create an account or provide personal information to use our basic services.

3.2 Automatically Collected Information

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our website, including traffic data, location data, logs, and other communication data.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
• The websites you check the status of using our service.
• Response times and error information related to website status checks.

3.3 Analytics and Tracking Technologies

We use various technologies to collect and store information, including cookies, web beacons, and third-party analytics tools. Our analytics implementation includes:

• Google Analytics to understand user behavior and improve our service.
• Firebase Analytics to collect usage data and performance metrics.
• Google Search Console to monitor our website's presence in search results.

4. How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information:

• To present our website and its contents to you.
• To provide you with the website status checking service.
• To improve our website and service.
• To analyze usage patterns and trends.
• To monitor and improve the performance and reliability of our service.
• To track popular websites being checked.
• To identify and fix technical issues.
• To calculate conversion rates and other elements of website performance.
• To manage any account registration you may have with us.
• To respond to your requests or inquiries.
• To comply with any legal obligations we may have.

5. Data Storage and Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. The data we collect is stored primarily using these services:

• Firebase Firestore: For storing site check results and aggregated analytics data.
• Google Analytics: For visitor analytics and behavior tracking.
• Redis Cache: For temporary storage to improve performance (this data is not persistent).

While we use commercially reasonable efforts to protect your information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5.1 Transfer of Your Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for the following purposes:

• To track site usage and patterns.
• To remember your preferences and settings.
• To understand how you interact with our website.
• To compile aggregate data about site traffic and interactions.

6.1 Types of Cookies We Use

We use both Session and Persistent Cookies:

• Necessary / Essential Cookies: These cookies are essential to provide you with services available through the Website and to enable you to use some of its features. Without these cookies, the services you have asked for cannot be provided.
• Cookies Policy / Notice Acceptance Cookies: These cookies identify if users have accepted the use of cookies on the website.
• Functionality Cookies: These cookies allow our website to remember choices you make when you use the website, such as remembering your preferences. These cookies provide you with a more personal experience.
• Analytics Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve how the website works and provides services to users.

7. Third-Party Services

We use third-party services to analyze website traffic and optimize your experience. These third parties may use cookies, web beacons, and other technologies to collect information about your use of our website and other websites.

Third-party services we use include:

• Google Analytics: For website traffic analysis.
• Firebase: For data storage and real-time analytics.
• Google Search Console: For website search performance monitoring.
• Google Ads: For displaying advertisements (when implemented).

These third parties may have their own privacy policies addressing how they handle your information. We encourage you to read their privacy policies to understand how they process your information.

8. Advertising

We may use third-party Service Providers, including Google Ads, to show advertisements to you after you visit our website. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your prior visits to our website.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.

9. Data Retention

We retain the information we collect for as long as needed to provide our services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

For website status check data, we implement the following retention practices:

• Individual status check results: Stored for up to 30 days.
• Aggregated usage statistics: Stored for up to 12 months.
• Error logs and diagnostic information: Stored for up to 14 days.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access information we have about you.
• The right to request correction of any inaccurate information we have about you.
• The right to request deletion of your information.
• The right to object to or restrict certain processing of your information.
• The right to data portability.

If you wish to exercise any of these rights, please contact us at the email address provided in Section 13.

10.1 How to Exercise Your Rights

To exercise any of these rights, please contact us by email at support@issitedown.co. We will respond to your request within a reasonable timeframe. Please note that we may ask for verification of your identity before processing your request.

11. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us at the email address listed in Section 13.

12. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you through a notice on the website home page.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: support@issitedown.co